Returns & Exchanges

At UpCircle Beauty, we want you to love your sustainable skincare, but if you are not completely satisfied, you can return your items within 30 days of purchase. We offer a straightforward return process to ensure your experience remains as planet-friendly and stress-free as possible.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for your return to receive a unique return authorization code.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring the products are unused and in their original condition to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided return label to your parcel and drop it off at your nearest authorized shipping location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund back to your original payment method within 5-10 business days.